Dental Clinic Receptionist/Customer service specialist

Description

Location: Forest Heights Family Dental, Edmonton
Position: Full-Time
Start Date: Flexible

Do you have strong customer service or call-centre experience and want a stable healthcare career with growth?
We are a friendly, well-established dental clinic seeking a Full-Time Receptionist who enjoys helping people, managing phones, and staying organized. No dental experience required — comprehensive training will be provided.

This role is ideal for someone transitioning from call centres, retail, hospitality, or front-desk roles into a professional healthcare environment with long-term growth opportunities.

What We're Really Looking For

Excellent phone etiquette and communication skills
Strong customer service mindset
Comfortable handling high call volume and scheduling
Organized, dependable, and professional
Confident using computers and office software
Positive attitude and team-oriented approach
Candidates with call-centre, reception, retail, hotel, or customer support experience are strongly encouraged to apply.

What You'll Be Trained To Do

Answer incoming calls and assist patients professionally
Schedule, confirm, and manage appointments
Greet patients and manage front-desk flow
Handle basic billing and insurance coordination (training provided)
Maintain accurate patient records
Support the clinical team with administrative duties

What We Offer

Full-time, stable employment
Growth and advancement opportunities within the clinic
Full training provided (no dental background required)
Competitive pay based on experience
Uniform allowance
Paid continuing education (CE) training
Staff Health Spending Account available for full-time employees after completion of the probation period
Dental Benefits
Drug Coverage
Supportive, respectful, and professional work environment

How to Apply

Please submit your resume along with a brief note highlighting your customer service or call-centre experience
Forestheightsdentalgroup@gmail.com

We thank all applicants for their interest;
When you call please mention you found this ad listing on OKz.ca

Contact Information

Contact Person:User
Address:79 St NW, Edmonton, AB T6A 3G3
City:Edmonton

Other Information

Job Type:Full-Time
Job Offered By:Individual

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On OKz since July, 2021

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Posted on: 15/01/2026 @ 07:49 am

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