Order Clerk Responsibilities: $17.60 / hr
EMAIL resume to : info@thestaffingguys.com
Days: Monday to Thursday 7:00 am to 4:00 pm Friday: 7:00am to 1:30 pm
Afternoon Shift Monday to Thursday 4:30 pm to 1:30 am Fridays 1:30 pm to 8:00pm
• Receiving orders from customers via mail, phone, or other electronic means.
• Obtaining customers’ details and billing information and entering the information correctly on the order form.
• Notifying departments when supplies of items are low, or when orders could deplete available supplies.
• Informing customers about prices, shipping dates, and anticipated delays.
• Preparing invoices, shipping documents, and contracts.
• Forwarding information to the correct departments for delivery of the order.
• Inspecting outgoing orders to ensure compliance with customer specifications.
• Reviewing orders for completeness and forwarding incomplete orders for further processing.
• Liaising with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments.
• Recommending merchandise or services that will meet or improve upon customers’ needs.
Order Clerk Requirements:
• A high school diploma or GED.
• Prior work experience in a similar field is preferred.
• SAP MM experience is preferred.
• Computer literacy, including word processing, spreadsheet software, and database applications.
• Willingness to receive on-the-job training
• An excellent rapport with customers.
• The ability to handle customer complaints in a professional and calm manner.
• Excellent written and verbal communication skills.
• Analytical thinking, and excellent attention to detail.
• Superb time management skills and the ability to coordinate team activities.