Position: IT System Administrator

Location: Lethbridge Corporate Head Office, On-Site

Terms of Employment: Permanent, Full Time
Compensation: Salary dependent on experience. Includes Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Pension Plan Benefits, RRSP Benefits

Start Date: As soon as possible
We are seeking an experienced System Administrator to support and maintain our internal infrastructure. In this role, you will focus on system health, automation, security compliance, and long- term capacity planning while also assisting our front-line support. If you are a tech enthusiast who enjoys solving puzzles, we want to meet you!

Key Responsibilities
• Respond to complex issues escalated from front-line support, including more complicated OS errors, software compatibility conflicts, and troubleshooting network connectivity issues.
• Configure, maintain, and monitor both Linux and Windows Server (2019-2025).
• Manage Active Directory (AD), Group Policy Objects (GPO), and Single Sign-On (SSO) solutions (Google Workspace, Microsoft Entra, etc.).
• Administer virtualization environments using Proxmox, VMware and Hyper-V.
• Manage hybrid cloud resources within Microsoft Azure, Office 365, Google Cloud, and Google Workspace.
• Monitor and maintain system backups and perform regular recovery tests for retrievability.
• Implement patch management policies, manage firewalls, and monitor logs for suspicious activity.
• Write scripts (Bash, PowerShell, Python, etc.) to automate repetitive tasks and streamline deployments.
• Manage Routing, VLANs, DNS, DHCP, VPN, and firewall configurations.
• Service desk support responding to incoming IT support requests via our ticket system, e-mail, phone, in-person walk-ups, and prioritize tasks during outages.
• Troubleshooting and diagnostics to resolve technical issues related to Windows & Mac computers, mobile devices, printers, and video conferencing equipment.
• User on-boarding and off-boarding procedures, including creating accounts (Active Directory, Google Workspace, Office 365) and configuring hardware for new hires.
• Install, configure, and upgrade operating systems and software applications.
• Create and maintain internal documentation of complex systems.
• Asset management of hardware inventory, software licenses, and peripherals.

Required Qualifications
• Experience: 3-5 years of experience in System Administration or a similar role.
• A Deep understanding of Windows Server environments (IIS, AD, DNS, MSSQL) and Linux command line tools.
• Solid understanding of networking concepts (DNS, DHCP, TCP/IP, VPN, Routing, VLAN’s).
• Ability to balance immediate user support needs with long-term infrastructure projects.
• Exceptional verbal and written communication skills. You can explain complex technical concepts to non-technical colleagues.
• A logical approach to troubleshooting with the goal to identify the root cause for each case.
• Languages: English
• Transportation: Own vehicle, Valid driver’s license
• Ability to distinguish between colours
• Sitting, standing, walking, bending, crouching, kneeling
• Working with others, problem solving, critical thinking, significant use of memory, finding information, continuous learning.

Preferred Skills
• Degree in Computer Science or equivalent.
• Experience with MDM tools (Jamf, Intune, etc.).
• Experience with ticketing systems (e.g., ServiceNow, Jira Service Desk).
• Familiarity with containerization (Docker/Kubernetes).

Please submit your resume and a brief cover letter describing a complex migration or upgrade project you have worked on to nathan.shearer@varsteel.ca
Please DO NOT apply through OKz.ca.