About the Role
Bridgewater Animal Hospital is accepting applications for a full-time or part-time veterinary Assistant or receptionist
Our ideal candidate builds positive client relationships by displaying genuine care & compassion towards clients & their pets, being respectful in all interactions & providing exceptional customer service. This involves greeting & checking-in clients in a friendly & warm manner; receiving incoming calls from current & prospective clients utilizing a courteous & caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients.

Full Description Overview
• Assist with day to day tasks throughout the hospital
• Handle & restrain animals during examinations & treatments
• Prepare examination rooms for procedures
• Clean/Disinfect cages, kennels, exam & treatment areas of the hospital
• Cleaning, sweeping, mopping all areas of the hospital
• Provide post-operative care instructions to pet owners
• Admitting & discharging pet patients; Scheduling appointments
• Invoicing/billing; creating estimates, obtaining pet owner confirmation & processing payments

Qualifications
• Must be a self starter, able to multitask & a team player
• Genuinely enjoys working with animals & is able to deal with them even when they are stressed, ill or in pain
• Prefer 1 year experience, but not required
• Ability to meet the physical demands of the job. Work requires lifting, carrying & restraining animals (will be assisted by other staff members in lifting animals over 40 lbs). Should be able to lift 40 lbs on own
• Is experienced in the teamwork approach & works well with all levels of hospital teams members
• Ability to answer a multiline phone system & track, book, & follow up with appointments effectively
• Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate an asset

Scheduling
• 5-9 hour shifts
• Monday to Friday
• Expected hours 20-40/week

How to Apply
***** Please email resume to seasidevet@eastlink.ca *****